Customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.
Return Eligibility
Items may be returned within 30 days of delivery if they:
Are unworn, unused, and unwashed.
Are in their original condition with all tags attached.
Are returned in the original packaging whenever possible.
Items showing signs of wear, damage caused by misuse, or alteration may not be eligible for a refund.
Non-Returnable Items
The following items cannot be returned unless they arrive damaged or defective:
Final sale or clearance items.
Gift cards.
Personalized or customized products.
Items marked as non-returnable at the time of purchase.
Return Process
To initiate a return, please contact our customer support team with your order number and reason for the return.
Email: customercarenow@ursulariardtech.com
Once your request is approved, we will provide return instructions.
Refunds
After receiving and inspecting your returned item, we will notify you of the refund status.
If approved, your refund will be issued to your original payment method. Processing times may vary depending on your payment provider.
Exchanges
If you receive an incorrect, damaged, or defective item, please contact us as soon as possible. We will gladly assist with a replacement or exchange where applicable.
Return Shipping
If the return is due to a defective, damaged, or incorrect item, we will provide an appropriate solution.
For returns due to personal preference, incorrect size selection, or change of mind, the customer may be responsible for return shipping costs unless otherwise stated.
Order Cancellation
Orders may be canceled before they have been processed or shipped. Once an order has been dispatched, it can no longer be canceled but may be eligible for return under this policy.
Contact Us
If you have any questions about returns or refunds, please contact us:
